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Medical Security Card Company, LLC
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If you have questions about how to save money on prescriptions using ScriptSave® WellRx, our frequently asked questions (FAQ) has answers. Browse the questions below or Contact Us if you would like to know more.
Ready to save money on your medicine? Get a ScriptSave WellRx discount card today to get the best possible price on generic and brand-name prescription drugs.
ScriptSave WellRx is brought to you by Medical Security Card Company, LLC, the trusted prescription discount leader at more than 65,000 pharmacies nationwide.
What does the ScriptSave WellRx program provide?
The ScriptSave WellRx program provides:
A prescription savings card that offers instant savings at the register on both brand name and generic prescription medication. Use the card to save on prescriptions for you and everyone in your household including your pets.
No enrollment fee and no limits on usage.
Everyone in your household can use the same card.
A pharmacy discount network of 65,000 participating pharmacies across the county including chain and independent retail pharmacies.
How does the ScriptSave WellRx Card work?
Getting prescription discounts with the ScriptSave WellRx program could not be easier!
Step 1: Download the mobile app or click Get Savings Card on the website.
Step 2: Search for the lowest priced prescription medications near you.
Step 3: Show your savings card at the pharmacy each time you fill or refill a prescription.
It’s that easy! There is no paperwork to complete and no limit on usage.
How much will I save with the ScriptSave WellRx Card?
Savings average 65%, with potential savings of up to 80%*. All prescription drugs are eligible for savings. Your individual savings may vary depending on your particular prescriptions and the pharmacy you choose.
Who can use the ScriptSave WellRx Savings Card?
Do all pharmacies accept the ScriptSave WellRx Card?
ScriptSave WellRx is accepted at 65,000 participating chain and independent retail pharmacies nationwide, so there's likely a participating pharmacy nearby. Chances are the pharmacy you use now participates. To find a participating pharmacy near you, click on price drugs and enter the prescription medication you wish to price.
My pharmacy won’t take my ScriptSave WellRx card?
If you are using a participating pharmacy, our customer service representatives will be happy to assist the pharmacy with processing. To speak to a representative, call 1-800-407-8156.
The pharmacist gave me a different price than what the savings calculator showed. What can I do?
It's frustrating to be quoted one price online, only to find it’s different when you arrive at the pharmacy. Prescription prices are volatile, and can change daily at different pharmacies even in the same zip code.
When you use our price check tools, be sure to do a final look-up on the same day you are paying for your drugs. You’re far less likely to be surprised by a different amount than you expected, and, you may find another pharmacy with an even lower price!
Another common issue is, your pharmacy may be using a different discount card. Why? Habit, speed, and convenience. You can always ask your pharmacist to "please check the cash price and process it with the ScriptSave WellRx discount."
If you're still having problems, call our toll-free support line at 1-800-407-8156, Monday through Friday, from 9am to 8pm EST. Our friendly U.S.-based staff will be glad to help get to the bottom of any issues.
Visit our ScriptSave WellRx Blog for even more details on accurate prescription pricing.
What should I do if I lose my ScriptSave WellRx card?
We know that with today's hectic lifestyles, things get misplaced. Don't worry. We've made it easy to replace your ScriptSave WellRx card.
If you are a registered user:
Sign in on the website and click the Savings Card link. You will be directed to the savings card page where your information will populate on the card. You can then text, print or email the card.
If you are not a registered user:
Click the Get Savings Card link on the website and complete the enrollment fields using the same information you initially used to get your savings card. Your card information will be retrieved and you will be able to text, print or email the card.
And don't worry if your card is stolen; there is no way anyone can obtain confidential information through the use of your card. You can also download the ScriptSave WellRx Mobile App so that you always have your card handy.
Can I use this to get discounts on my Medical Marijuana?
No. At this time, our discounts only cover FDA approved medications. The FDA has not approved marijuana for any medical use, so the ScriptSave WellRx card can’t provide discounts for medical marijuana, even if you have a medical card.
Can I use this to get discounts on Canadian medications?
No. ScriptSave WellRx only offers discounts for the US, Puerto Rico, and Guam
Can I save on prescriptions for my pets?
Yes. Many drugs for pets are also human drugs. Ask your veterinarian if there is a human equivalent and dosage for your pet. If so, your vet can write a prescription to be filled with your ScriptSave WellRx savings card at most of our participating pharmacies. Learn more about Pet Savings.
Why should I register for a website account? Isn’t my card good without being a registered website user?
Your card is good for prescription medicine savings at 65,000 pharmacies nationwide. Registered ScriptSave WellRx users have access to many convenient features that make their cards even more valuable, and we're working on adding even more features to our website in the future. Create an Account today! It's easy and free.
If you do not wish to register, no problem. Simply download your ScriptSave WellRx Mobile App or Get your Savings Card, click on Price Drugs and enter the prescription medication you wish to price. Then present the card at any of the thousands of participating pharmacies nationwide and receive your instant savings. It's that easy! There is no paperwork to complete and no limit on usage. Remember to show your card to the pharmacist each time you fill or refill a prescription.
What is an Invite Code?
You may have received an invite code from one of our program partners. Invite codes enable our program partners to provide additional offers and discounts to you for being a valued customer. Offers will vary depending on which of our partners provided you the code. For more information on the potential offers, check with the partner that provided you the invite code.
How do I use an Invite Code?
You will have the option to enter an invite code when generating a savings card or when creating an account. If you choose to enter a code, a confirmation message will display and the invite code will be associated with your savings card. If you already have a savings card and would like to apply an invite code, you can access the invite code entry screen from the main menu navigation or by logging into your account if you have created one. Once an invite code has been entered, any subsequent invite codes entered will be captured but will not be reflected on your savings card.
What is My Medicine Chest and how do I access it?
My Medicine Chest is your personal medication record that can help you remember to take your medications. Easily keep track of the prescriptions and over-the-counter drugs you use. Using the Medicine Chest ensures you have access to a list of all of your medications, regardless of which doctor you are seeing.
Features include:
Pill and Refill reminders
With just a few simple steps, you can set hourly, daily, or weekly reminders to take your medications. With the refill reminders, you can set alerts so you'll never risk running out of your medications.
Replacement Cards
If you have created a ScriptSave WellRx account, you can locate your savings card by logging into your account. Once logged in, your "My Account" page will display your savings card along with the option to text, print, download or email the card.
If you did not create a ScriptSave WellRx account, you can request a replacement savings card by visiting the Get a Replacement Card link on the website. After verifying your information, your savings card will display with the option to text, print, download or email the card.
Generic vs. Brand Name
Are generic prescription drugs really as good as brand name drugs?
"A" rated generics meet the same quality standards as brand name prescription drugs and thus provide the same medical benefits. A drug that is "A" rated by the FDA as a generic equivalent contains identical active ingredients as the brand name drug, the same dosage as the brand name drug, and delivers the same concentrations of drug to the bloodstream within the same amount of time. Other than the price, there is little difference when comparing generic vs brand name drugs, although the shape or color of the generic you buy is likely to be different from brand name medicines. Contact us if you have additional questions about generic vs brand name drugs.
What if there is no generic available?
Generic prescription drugs are available only when the patent for the original brand name drug has expired. The patents for many popular brand name drugs have recently expired. However, if a generic is not available, there may be an alternative medication in the same pharmaceutical class that is less expensive or that does have a generic equivalent. Ask your physician if such an alternative would be right for you.